- Please Review Our Company Policies -


Cancellation Policy

Guests are required to hold a credit/debit card on file in Square's secure booking system for their appointment(s), if you are still not comfortable providing card details please call us to book & pay your non-refundable deposit. Reschedule or cancel at least 24 hours before the beginning of your appointment time or you will be charged a cancellation fee of 100% of the cost of your booked service(s).

Travel Fees

We travel to these Florida cities free of charge:

Apollo Beach - Riverview - Gibsonton - Brandon - Temple Terrace Tampa - New Tampa - Wesley Chapel - Seffner - Dover - Valrico - West Palm Beach - Miami - Ft. Lauderdale

Please call us if you don't see your city & state listed for a 

Broad Vicinity Travel Rate. (813) 731-6111

Pets or Stairs

We love all animals but we cannot perform spa treatments around specific animals, please add your pets and their description to the notes section when booking your massage.

Who doesn't love an amazing view? Stairs? Not so much, there is a $10/flight stairs fee unless there is access to a nearby elevator. Please add how many flights of stairs we would have to take in order to reach your location in the notes section when you booking.

Luxurious Spa Set-Up In Your Home

We provide all the massage and spa supplies for your ambient customized spa session, it usually takes us about 5 minutes to set up, our massage table is about the size of a twin size bed so be sure that there is room to accommodate our therapists workspace; if you have your own massage table please let us know in the notes section when booking your appointment.

Important Polices

- Every spa session includes 10 minutes for consultation and dressing. Ex: 30 min massage session is 5 mins for consultation & undressing, 20 mins of hands-on massage time, & 5 mins for re-dressing. If you are not ready for your massage when we arrive, your massage will be shortened to keep our schedule on track, you will still be charged full price. We have the right to refuse service to anyone & stop a treatment at any time without a refund. You must fully complete Health & Intake forms before you can receive any treatments. No refunds at all. Gift Cards expire 1 year after purchase date. All group massage services must be booked with a deposit and by a Heavenly Hand's spa rep. Security personnel travels with our staff to every appointment. 

Parking & Directions

Please indicate in the notes section when booking your appointment where the therapist should park within 2 blocks of your location. If there is a parking fee, we will bill you and attach a picture of the parking receipt to your service receipt.

Example 1: Please try to park on the street where it is free, but if it's full, the lot on 23rd and 6th Ave. charges $10

Example 2: Use the hotel valet for $25, looking for street parking will take too long.

Example 3: Use the condo lot and enter code ZZZZ at the gate. You can use my spot, Z10

Referrals | Brand Ambassadors 

Referrals are the best compliments! You can leave a review on the Reviews page or any of our social media platforms; we appreciate you spreading the word. Become a Brand Ambassador for Heavenly Hands Massage Therapy & Spa and receive free treatments, find out more information on our Careers page.

- Book Your Appointment Below - 

Once You Start The Booking Process, You Must Book Within 1o Mins Or You Will Have To Start Over.


- What To Expect -

We always want our clients to feel comfortable and also know what to expect from a spa session. When your Massage Therapist arrives at your location, they'll greet you very warmly, give you a robe to change into (for the duration of your appointment), and set up the massage table. In addition, you will complete a health history intake form so your therapist can be aware of any past surgeries, or health conditions, and help create a wellness plan for your natural healthcare journey. When you complete the health history intake form, your therapist will review it with you thoroughly so they once again, can understand you, your needs, and expectations for the massage session.

Once the intake consultation is complete, your Massage Therapist will leave the room usually into the nearest restroom to sanitize their hands and give you time to undress to your comfort level and lay down on the massage table under the sheet and blanket. Again we want you to be comfortable so we use specific draping techniques during the massage to make sure your modesty and privacy is honored at all times. Throughout your massage, your therapist will check in with you to make sure you are comfortable, &  when your massage is complete, your therapist will notify you and leave the room so you can get dressed and prepare for checkout; a gratuity for your therapist is not expected but greatly appreciated. 

What Are Your Concerns About The Session?

Discuss with your massage therapist any concerns you have about the upcoming session. It is important that you are comfortable during the massage, and that you know your options. Here are some commonly expressed concerns of newcomers to massage:

Modesty: In a standard massage session, you will be covered with a sheet. You may choose to be totally or partially unclothed. As each part of the body is being massaged, it is uncovered. Genital areas and women's breasts are covered at all times. Many people prefer to wear underpants or shorts during a massage. The choice as to how much or how little you are clothed is totally yours.

Talking: Talking during a massage is optional. Some people prefer silence, especially if they are trying to reach a deeply relaxed state, while others like more social interaction. Always feel free to give the therapist feedback on anything causing discomfort. 

The therapist may request feedback from you, especially when addressing a specific physical problem.

Oil: Oil, lotion, creme, or other lubricant is commonly used to enable the therapist's hands to easily move over the skin. Inform the therapist of any allergies you have which might be aggravated by the lubrication used. You may also inquire about removing the lubricant after the 

session if you are concerned that it may stain your clothing.

Make-up and Hair: Massage of the face, scalp, or neck may result in disturbing your makeup or hairstyle. Let the therapist know if this is a concern. The session may be modified to assure that make-up and hair remain intact, or, depending on your wishes, that part of the massage may be left out altogether.

Pain: Whether you will feel any pain during a massage depends on many factors, including your physical condition, the reason for the massage, your pain tolerance, and the therapist's technique. Discuss this before the message, and give feedback to the therapist during the session.

Tense muscles are often sore and may hurt a little when massaged. Sometimes soreness is delayed after a massage. This is a good sign that your body is ridding itself of toxins. Take a hot shower or bath, and drink plenty of water to help remove waste products flushed out during a massage. This is especially important after the first massage. The more massage you receive, the less likely you will experience post-massage soreness.

Length of the Session: Massage sessions generally last from 30 minutes up to 90 minutes. The amount of time depends on the purpose of the session, the therapist's schedule, and the availability of your time and resources.

Are There Any Restrictions?

There are certain situations in which caution should be taken when receiving therapeutic massage. It is generally agreed upon that persons with uncontrolled high blood pressure, heart disease, recent surgery or fractures, phlebitis, fever, infections (especially those that can be spread by skin contact, i.e., bacterial, viral, or fungal), need to consult their physicians for any restrictions on receiving massage. In other acute or chronic medical conditions, limited restrictions may apply, and in rare cases, massage should be avoided altogether. If in doubt, check with your doctor.

What Health Information Should I Provide?

You may be asked to provide certain information to the massage therapist about your past and current health. This information is used to help plan the massage session, and to insure your safety. Important information includes any major health problems you have, medications you are taking, allergies, state of pregnancy, and recent accidents or injuries. There may be a written form to fill out and more information may be requested if a specific health problem is being addressed.

How Often Should I Schedule My Massage Sessions?

The frequency of massage is dependent upon the individual person and their lifestyle. Some people have chronic conditions and require weekly massage in order to function on a day-to-day basis. Others may have a good exercise/stretching routine built into their schedules which allow them to hold the benefits of massage a little longer and therefore come on only once every two or three weeks. After your first massage be aware of how your body feels and the sense of relaxation that has come over you. When you start feeling tense or aching again it is time to reschedule your next massage session. Eventually you will find a pattern and should schedule on a consistent basis to beat the stress, tension, and pain of everyday life before it can get a hold of you.

What Should I Do After My Massage Session?

After a massage session you should try to drink plenty of water and try to relax for the rest of the day. During the massage blood is forced to go through your muscle tissue and by doing so it picks up toxins and lactic acid. These will be floating in your bloodstream and could deposit elsewhere in the body. Water will help you flush these toxins out before that can happen.